Fraud Risk Warning

PRIVATEPAY LIMITED
Document date: 04 May 2026

Dear Customers,

In today’s digital environment, protecting your financial data is a critical priority. Fraudsters continuously develop new techniques to deceive users, which makes awareness and vigilance essential for safeguarding your funds and personal information.

This Fraud Risk Warning outlines the most common fraud schemes and provides clear guidance on how to protect yourself and how to act if you suspect fraudulent activity.

1.    WHAT IS PHISHING?

Phishing is a form of online fraud where attackers impersonate legitimate companies to obtain sensitive information such as login credentials, passwords, verification codes, or banking details. Fraudsters often use fake emails, messages, phone calls, or counterfeit websites that closely resemble legitimate ones.

Common signs of phishing attempts:

-    Fake sender details: Email addresses or phone numbers that slightly differ from official company contacts.
-    Urgent language: Messages demanding immediate action, such as “Your account will be blocked unless you act now.”
-    Suspicious links: Links leading to domains different from the official https://privatepay.io domain. How to protect yourself from phishing:
-    Verify the sender: Ensure messages originate from official PRIVATEPAY LIMITED email domains.
-    Avoid clicking suspicious links: Hover over links to inspect the destination URL before clicking.
-    Never disclose credentials: PRIVATEPAY LIMITED employees will never request your passwords or authentication codes.
-    Enable two-factor authentication whenever possible.

2.    WHAT TO DO IF YOU SUSPECT FRAUD

If you believe that you have been targeted or affected by fraudulent activity: Immediately notify PRIVATEPAY:
-    Send an email from your registered account email address.
-    Use the subject line: “Fraud Report”.
-    Provide:
-    Transaction amount and date.
-    A detailed description of the situation.
-    Any suspicious messages, emails, or links you received. Contact law enforcement:
 
-    File a report with your local police department or national cybercrime authority. Prompt reporting significantly increases the chances of mitigating potential losses.

3.    NEVER SHARE ACCESS TO YOUR ACCOUNT

Sharing access to your PRIVATEPAY account creates a serious security risk. Fraudsters can rapidly drain your funds once they gain access.

Important security rules:

-    Never share login credentials: Do not disclose your username, password, security codes, or recovery keys to anyone.
-    Avoid remote access requests: PRIVATEPAY employees will never request remote access to your device.
-    Access only via official channels: Always log in directly through https://privatepay.io.

Providing account access to any third party, including friends or family, violates your agreement with PRIVATEPAY and exposes you to severe financial risks.

4.    ADDITIONAL SECURITY RECOMMENDATIONS

-    Use strong, unique passwords and update them regularly.
-    Enable two-factor authentication.
-    Monitor your account activity frequently.
-    Immediately report any suspicious communication or activity.

Your account security largely depends on your awareness and compliance with these safety guidelines.

5.    REMOTE ACCESS AND FAKE SUPPORT SCAMS

Fraudsters frequently impersonate customer support agents and attempt to persuade users to install remote access software or disclose credentials.

PRIVATEPAY employees will never:

-    Ask you to install remote control or screen-sharing software.
-    Request access to your device.
-    Ask for your login credentials.

If anyone requests remote access, they are not a PRIVATEPAY representative.

6.    OFFICIAL LOGIN POLICY You must only log in through:

https://privatepay.io

PRIVATEPAY does not use intermediaries, assistants, or third-party platforms for account access, management, or verification.
 
There are no circumstances under which you will be asked to log in through external websites or applications.
Any such request is fraudulent.

CONTACT INFORMATION
If you have any questions, concerns, or suspect fraudulent activity, please contact us immediately: Email: [email protected]
Website: https://privatepay.io

Stay alert. Stay secure. Protect your data. PRIVATEPAY LIMITED
329 Howe stree, Vancouver BC V6C 3N2, Canada

Registration Number: BC1505968

Document date: 04 May 2026