Privacy policy

Last updated: May 04, 2026

This Privacy Policy describes the policies and procedures of PRIVATEPAY LIMITED regarding the collection, use, storage, processing, and disclosure of your information when you use the Service, and informs you of your privacy rights and how applicable law protects you. We use your Personal Data to provide, operate, and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Company Information PRIVATEPAY LIMITED
Registration Number: BC1505968

Registered Office:
329 Howe stree, Vancouver BC V6C 3N2, Canada

 Email: [email protected] Website: https://privatepay.io
 
INTERPRETATION AND DEFINITIONS

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access the Service or parts of the Service.

Affiliate means an entity that directly or indirectly controls, is controlled by, or is under common control with a party, where "control" means ownership of fifty percent (50%) or more of the equity interests or voting securities.

Company (referred to as either "the Company", "We", "Us" or "Our") refers to PRIVATEPAY LIMITED, 329 Howe stree, Vancouver BC V6C 3N2, Canada.

Cookies are small files placed on Your device that store details of Your browsing history and other technical information.

Country refers to the Canada.

Data Controller means the natural or legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data. For the purposes of applicable data protection laws, PRIVATEPAY LIMITED may each act as independent or joint Data Controllers, depending on the nature of the processing activity.

Device means any device capable of accessing the Service, including a computer, smartphone, or tablet.

Personal Data means any information relating to an identified or identifiable natural person.

Service refers to the website located at https://privatepay.io and all related applications, platforms, and services.

Service Provider means any natural or legal person who processes data on behalf of the Company, including technical providers, hosting services, identity verification providers, compliance service providers, and payment infrastructure partners. Service Providers may act as Data Processors under applicable data protection laws.

Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, including IP address, browser type, device identifiers, pages visited, and session duration.
 
You means the individual accessing or using the Service, or the legal entity on behalf of which such individual is accessing or using the Service, as applicable. You may also be referred to as the Data Subject.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected Personal Data
You may provide us with Personal Data when registering for an account, using the Services, communicating with customer support, participating in surveys or promotions, or otherwise interacting with the Service. This may include, without limitation:

-    Full name
-    Email address
-    Telephone number
-    Residential or business address
-    Date of birth
-    Nationality and country of residence
-    Government-issued identification documents (passport, national ID card, driver's license)
-    Photographs and biometric verification data (including selfie images or video verification)
-    Proof of address and proof of residency
-    Tax identification numbers
-    Bank account details
-    Payment card information
-    Transaction history and payment details
-    Source of funds and source of wealth information
-    Geolocation data
-    IP address and device identifiers
 
Additional information may be required for identity verification, fraud prevention, AML/KYC compliance, regulatory reporting, and security purposes. Failure to provide requested Personal Data may limit or prevent access to certain Services.

Such Personal Data is collected and processed by PRIVATEPAY LIMITED.

-    The content of your communications with us, including records of telephone calls, online chat messages, emails, direct messages, and other communications.
-    In certain circumstances, including when you send or receive high-value or high-volume transactions, or where required to comply with applicable anti-money laundering, counter- terrorist financing, or regulatory obligations, we may request additional identification and verification information from you, including copies of bank account statements or other financial documentation.

When providing us with the Personal Data of any individual other than yourself, including any connected persons, you confirm that you have obtained all necessary consents from such individuals or are otherwise legally entitled to disclose their Personal Data to us. You further confirm that, where legally required, you have informed such individuals of this Privacy Policy and obtained their consent to the collection, use, and disclosure of their Personal Data for the purposes described herein.

The term “connected person” means any individual who is connected to PRIVATEPAY LIMITED. through the use of the Services, including but not limited to: account holders, payment beneficiaries, recipients of designated payments, guarantors, directors, shareholders, partners, members of partnerships, trustees, authorized signatories, recommended contacts, individuals in your contact list, or any other individual with a relevant business, financial, or transactional relationship.

You are responsible for ensuring that your Personal Data is accurate, complete, and up to date. You must promptly update your information through your account dashboard whenever changes occur.

USAGE DATA

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your device’s Internet Protocol (IP) address, browser type and version, pages visited, time and date of visits, time spent on pages, unique device identifiers, operating system, mobile network information, and other diagnostic and technical data.
 
When accessing the Service through a mobile device, we may also collect information including, but not limited to, the type of mobile device, unique device identifiers, IP address, operating system, browser type, and other diagnostic data.

We may also collect information transmitted by your browser or device each time you access the Service.

TRACKING TECHNOLOGIES AND COOKIES

We use cookies and similar tracking technologies to track activity on the Service and store certain information. Tracking technologies include cookies, web beacons, tags, scripts, and similar technologies used to collect, monitor, analyze, and improve the Service.

The technologies we use may include:

Cookies or Browser Cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Service may not function properly. Unless you have adjusted your browser settings to refuse cookies, our Service may use cookies.

Web Beacons

Certain sections of the Service and our emails may contain small electronic files known as web beacons (also referred to as pixel tags, clear GIFs, or single-pixel GIFs) that allow us, for example, to count users who have visited pages or opened emails and to compile related usage statistics, including measuring the effectiveness of communications and verifying system integrity.

Cookies may be either “Session” cookies or “Persistent” cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until deleted manually or automatically.

We use both Session and Persistent cookies for the purposes set out below: Necessary / Essential Cookies
Type: Session Cookies

Administered by: PRIVATEPAY LIMITED
 
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use core features, including secure authentication and fraud prevention. Without these cookies, the Services cannot be properly provided.

Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies
Administered by: PRIVATEPAY LIMITED

Purpose: These cookies identify whether users have accepted the use of cookies on the website.

Functionality Cookies Type: Persistent Cookies
Administered by: PRIVATEPAY LIMITED

Purpose: These cookies allow the Service to remember choices you make, such as language preferences, login details, and interface customizations, in order to provide a more personalized and efficient experience.

Administered by: PRIVATEPAY LIMITED

Purpose: These Cookies allow us to remember choices you make when using the Website, such as login credentials, language preferences, and interface settings. Their purpose is to provide a personalized user experience and to eliminate the need to re-enter preferences each time you access the Website.

Tracking and Performance Cookies Type: Persistent Cookies Administered by: Third Parties
Purpose: These Cookies are used to collect information about traffic to the Website and how users interact with it. The information collected may directly or indirectly identify you as an individual visitor, as it is typically linked to a pseudonymous identifier associated with your device. These Cookies help us analyze usage patterns, test new features, pages, and functionality, and improve the performance, security, and usability of the Website.

For further information about Cookies and your choices regarding their use, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.
 
INFORMATION WE RECEIVE FROM OTHER SOURCES

We may receive information about you from third-party sources, including:

-    Payment service providers that you use to transfer funds, who may provide us with your name, address, and financial details, including bank account information.
-    Banks whose accounts you link to your PRIVATEPAY LIMITED account for regulatory verification purposes, who may provide us with your name, address, source of funds information, and bank statements.
-    If you are a connected person of another PRIVATEPAY LIMITED customer, that customer may provide us with your personal data, including:
-    Payment beneficiaries: name, account details, email address, and additional verification information if required by recipient banks.
-    Directors and ultimate beneficial owners: name, date of birth, nationality, and country of residence.
-    Business partners, who may provide us with your name, address, and financial information, including card payment data.
-    Advertising networks, analytics providers, and search information providers, who may provide us with pseudonymized information about your interaction with the Website, including how you arrived at the Service.
-    In certain jurisdictions, governmental agencies, official registries, private identity verification databases, or credit reference agencies, for the purposes of identity verification, fraud prevention, and regulatory compliance.

INFORMATION FROM SOCIAL NETWORKS

If you log into the Services using a social network account (including Apple ID, Facebook, Google, Instagram, Twitter, or WeChat), we may receive information necessary to authenticate your access. This may include your name, profile image, and email address, in accordance with the relevant social network provider’s privacy policy.
 
We use this information, together with other Personal Data you provide, to create and manage your account, authenticate your access, and communicate with you. You may also choose to grant us access to your social network contacts, where such functionality is available.

SENSITIVE DATA

As part of our identity verification and fraud prevention processes, we may collect, process, and store certain categories of sensitive data, including biometric and financial verification data, as described below:
-    Biometric Data

We may collect biometric data in the form of facial scan information extracted from photographs and video recordings to verify your identity, compare identity document images, perform anti-fraud checks, and improve verification processes.

Where required by applicable law, we will request your explicit consent prior to collecting, processing, or storing such biometric data. If you decline to provide consent, we may offer alternative identity verification methods, which may result in longer processing times.

Biometric data is disclosed only to authorized identity verification providers or where required by applicable law, regulation, or court order. We do not sell, lease, trade, or otherwise commercialize biometric data. Biometric data is retained only for the period necessary to complete identity verification and in any event no longer than one (1) year from collection, unless a longer retention period is required by law.
-    Behavioral and Access Data

We monitor login behavior, device interactions, and access patterns to validate user identity and detect suspicious or fraudulent activity.

-    Financial Verification Data
 
Where you link a bank account for regulatory verification purposes, we may process limited sensitive financial data, including bank statements and transaction summaries, to satisfy regulatory and compliance obligations.
Your jurisdiction may classify additional categories of Personal Data described in this Policy as sensitive. All sensitive data is subject to enhanced technical, organizational, and security safeguards in accordance with applicable data protection laws.

USE OF YOUR PERSONAL DATA

PRIVATEPAY LIMITED may use Personal Data for the following purposes:

-    To provide and maintain the Service, including monitoring usage, ensuring operational stability, fraud prevention, security controls, regulatory compliance, and service optimization.
-    To manage your Account, including registration, authentication, access control, customer support, and enabling functionality available to registered users.
-    For the performance of a contract, including the development, implementation, compliance, and execution of agreements related to the Services, payment processing, and any related contractual obligations.
-    To contact you, including by email, telephone, SMS, or other electronic communication methods, such as mobile application notifications, regarding service updates, security alerts, regulatory notifications, operational matters, and essential communications necessary for service delivery.
-    To provide you with information, updates, offers, and service-related communications concerning products, services, or features similar to those you have already used or enquired about, unless you have opted out of such communications where legally required.
-    To manage your requests, including responding to inquiries, resolving issues, processing support requests, and handling complaints.
-    For compliance and regulatory purposes, including identity verification, AML/KYC compliance, transaction monitoring, fraud detection, regulatory reporting, sanctions screening, and legal obligations.
-    For analytics and service improvement, including internal analysis, usage trend identification, performance monitoring, service optimization, security enhancement, and development of new features and services.
-    For business transfers, including evaluating or executing mergers, acquisitions, asset transfers, financing transactions, reorganizations, restructurings, insolvency proceedings, or similar corporate events in which Personal Data may be transferred as part of the transaction, subject to applicable data protection laws.
-    For other legitimate business purposes, including legal claims, audits, compliance reviews, risk management, corporate governance, and protection of legal rights.

SHARING OF YOUR PERSONAL DATA

We may share your Personal Data in the following circumstances:

-    With Service Providers, including technology providers, hosting services, identity verification providers, compliance service providers, payment processors, fraud prevention services, analytics providers, and customer support providers, solely to the extent necessary to deliver the Services.
-    For business transfers, in connection with any merger, acquisition, financing, restructuring, divestiture, sale of assets, or similar corporate transaction, subject to confidentiality and applicable data protection obligations.
-    With Affiliates, provided that such entities comply with this Privacy Policy and applicable data protection laws.
-    With business partners, where necessary to provide requested services, enable integrations, deliver payment services, or conduct joint compliance or operational activities.
-    With regulators, supervisory authorities, law enforcement agencies, courts, or governmental authorities, where required by applicable law, regulation, legal process, or regulatory obligation.
-    With other users, where you intentionally share information in public or interactive areas of the Service.
-    With your consent, for any additional purpose expressly authorized by you.

RETENTION OF YOUR PERSONAL DATA
We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, regulatory, accounting, compliance, dispute resolution, fraud prevention, and enforcement obligations.

Personal Data required for regulatory, AML, financial, tax, and legal compliance purposes may be retained for periods mandated by applicable laws and regulations, including but not limited to financial services, banking, and anti-money laundering legislation.

When Personal Data is no longer required, it is securely deleted, anonymized, or destroyed in accordance with applicable data protection laws and industry best practices.

RETENTION OF YOUR PERSONAL DATA

PRIVATEPAY LIMITED will retain your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy. Personal Data will be retained and used to the extent required to comply with applicable legal, regulatory, accounting, and reporting obligations, including financial services and anti-money laundering regulations, to resolve disputes, to enforce legal agreements and policies, and to protect our legal rights.

Usage Data is retained for internal analytical, security, fraud prevention, and service improvement purposes. Usage Data is generally retained for shorter periods, except where it is required to strengthen security, improve system performance, investigate incidents, or where longer retention periods are required by law or regulatory obligations.
 
TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at the operating offices of PRIVATEPAY LIMITED, as well as at other locations where service providers, compliance partners, and technical infrastructure providers are located.

This means that your Personal Data may be transferred to and maintained on servers and systems located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction.

By using the Service and submitting your Personal Data, you consent to such transfers. PRIVATEPAY LIMITED take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of Personal Data takes place unless appropriate safeguards are in place, including contractual protections, encryption, access controls, and security standards consistent with applicable data protection laws.

DELETE YOUR PERSONAL DATA

You have the right to request deletion of your Personal Data, subject to applicable legal, regulatory, and contractual obligations.
You may update, correct, amend, or delete certain information by logging into your account and accessing the account settings. You may also contact us directly to request access to, correction, or deletion of your Personal Data.

Please note that we may be required to retain certain Personal Data for legal, regulatory, compliance, tax, accounting, or audit purposes, including obligations under financial services and anti-money laundering legislation. In such cases, your data will be securely retained only for the period required by law.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions
If PRIVATEPAY LIMITED is involved in a merger, acquisition, restructuring, financing, reorganization, or sale of assets, your Personal Data may be transferred as part of such transaction. We will provide reasonable notice before your Personal Data becomes subject to a different privacy policy, where required by law.
 
Law Enforcement and Regulatory Authorities

Under certain circumstances, PRIVATEPAY LIMITED may be required to disclose your Personal Data if mandated by applicable law, regulation, legal process, or valid requests from public authorities, including courts, regulators, supervisory authorities, law enforcement agencies, or government bodies.

OTHER LEGAL REQUIREMENTS

We may disclose your Personal Data in good faith where such disclosure is reasonably necessary to:

-    comply with legal or regulatory obligations;
-    protect and defend our legal rights or property;
-    prevent or investigate possible wrongdoing, fraud, or security incidents;
-    protect the personal safety of users or the public;
-    protect against legal liability.

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

-    comply with a legal or regulatory obligation;
-    protect and defend the rights, property, or legal interests of PRIVATEPAY LIMITED;
-    prevent, detect, or investigate fraud, security incidents, or other wrongdoing in connection with the Service;
-    protect the personal safety of users of the Service or the public;
-    protect against legal, regulatory, or financial liability.
 
SECURITY OF YOUR PERSONAL DATA

The security of your Personal Data is important to us. We implement commercially reasonable administrative, technical, and organizational measures designed to protect your Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your Personal Data using industry-standard safeguards, we cannot guarantee absolute security.

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

Service Providers
We engage third-party service providers to support and facilitate the operation of the Service. These providers may have access to Personal Data only to the extent necessary to perform services on our behalf and are contractually obligated to protect such data and use it solely for authorized purposes.

Such service providers may collect, store, process, and transfer information about your activity on the Service in accordance with their own privacy policies and applicable data protection laws.
Analytics
We may use third-party analytics providers to monitor and analyze the usage and performance of the Service, improve functionality, and enhance user experience.

Google Analytics
Google Analytics is a web analytics service provided by Google Inc. that tracks and reports website traffic. Google uses the data collected to monitor and analyze the use of the Service. This data may be shared with other Google services and used to contextualize and personalize advertising.
 
You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at:
https://tools.google.com/dlpage/gaoptout

For more information on Google's privacy practices, please visit: https://policies.google.com/privacy

EMAIL MARKETING

We may use your Personal Data to send you newsletters, service announcements, marketing communications, promotional materials, and other information that may be of interest to you, where permitted by law.
You may opt out of receiving marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly at [email protected].
We may use third-party email service providers to manage and distribute such communications. These providers process Personal Data in accordance with applicable data protection laws and their own privacy policies.

PAYMENTS

We may provide paid products and services through the Service. In such cases, we use regulated third-party payment processors and financial institutions for payment processing.
We do not store or collect your full payment card details. Payment information is transmitted directly to the applicable payment processors, whose handling of such data is governed by their own privacy policies and subject to the Payment Card Industry Data Security Standards (PCI-DSS).
PCI-DSS standards are managed by the PCI Security Standards Council and help ensure the secure handling of payment information across major card networks, including Visa, Mastercard, American Express, and Discover.
 
PayPal
When PayPal is used as a payment method, its processing of your Personal Data is governed by PayPal’s own Privacy Policy, available at:

https://www.paypal.com/webapps/mpp/ua/privacy-full
When you use our Service to pay for products and/or services via bank transfer, we may request additional information necessary to facilitate the transaction and to verify your identity in accordance with applicable legal and regulatory requirements.

BEHAVIORAL REMARKETING

PRIVATEPAY LIMITED uses remarketing and behavioral advertising services to advertise to you after you have accessed or visited our Service. We and our third-party partners use cookies and similar tracking technologies to recognize your device, analyze how you interact with our Service, and display advertisements tailored to your interests.

These third-party vendors may collect, store, process, and transfer information about your activity on our Service in accordance with their own Privacy Policies in order to enable us to:

-    measure and analyze traffic and browsing behavior on our Service;
-    display advertisements for our products and services on third-party websites and applications;
-    measure and analyze the effectiveness of advertising campaigns.

Some third-party vendors may use tracking technologies that are not based on cookies and may not be affected by browser settings that block cookies. Your browser or device may not allow you to block such technologies.

You may use the following tools to opt out of interest-based advertising:

-    Network Advertising Initiative (NAI) opt-out platform: http://www.networkadvertising.org/choices/
-    European Digital Advertising Alliance (EDAA) opt-out platform: http://www.youronlinechoices.com/
-    Digital Advertising Alliance (DAA) opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
You may also opt out of personalized advertising on mobile devices by enabling privacy features such as “Limit Ad Tracking” (iOS) or “Opt Out of Ads Personalization” (Android). Please refer to your mobile device settings for further information.

GOOGLE ADS (ADWORDS)

Google Ads remarketing services are provided by Google Inc. You may opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting:
https://support.google.com/google-ads/answer/1722062
For more information on Google's privacy practices, please visit: https://policies.google.com/privacy

BING ADS REMARKETING

Bing Ads remarketing services are provided by Microsoft. You can learn more about Microsoft's privacy practices by visiting:
https://privacy.microsoft.com/en-us/privacystatement

TWITTER

Twitter remarketing services are provided by Twitter Inc. You can opt out of Twitter’s interest- based advertising by following the instructions at:
https://support.twitter.com/articles/20170405
For more information about Twitter’s privacy practices, please visit: https://twitter.com/privacy
 
FACEBOOK

Facebook remarketing services are provided by Meta Platforms, Inc. You can learn more about interest-based advertising from Facebook by visiting:
https://www.facebook.com/help/516147308587266
To opt out of Facebook’s interest-based ads, please follow the instructions at: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You may also opt out through:

USA: http://www.aboutads.info/choices/ Canada:   http://youradchoices.ca/ Europe: http://www.youronlinechoices.eu/
You may also adjust advertising preferences via your mobile device privacy settings. For more information about Facebook’s privacy practices, please add: https://www.facebook.com/privacy/explanation

LINKEDIN

LinkedIn remarketing and analytics services are provided by LinkedIn Corporation. Their Privacy Policy can be reviewed at:

https://www.linkedin.com/legal/privacy-policy MEDIUM
Where Medium services are used for content distribution or analytics, their Privacy Policy
applies:

https://policy.medium.com/medium-privacy-policy-f03bf92035c9
 
USAGE, PERFORMANCE AND MISCELLANEOUS SERVICES

We may use third-party service providers to operate, maintain, secure, and improve the performance and functionality of the Service.

GOOGLE PLACES

Google Places is a service operated by Google LLC that returns information about places using HTTP requests. Google Places may collect information from you and your device for security, fraud prevention, and performance purposes.
The data collected by Google Places is processed in accordance with Google’s Privacy Policy:
https://policies.google.com/privacy

LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process Personal Data under one or more of the following lawful bases, as applicable under relevant data protection laws including PIPEDA, U.S. privacy laws, and international privacy standards:

-    Consent: You have provided explicit consent for processing your Personal Data for one or more specific purposes.
-    Performance of a Contract: Processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract.
-    Legal Obligation: Processing is required to comply with applicable legal or regulatory obligations, including financial services, AML/KYC, and tax laws.
-    Vital Interests: Processing is necessary to protect your vital interests or those of another natural person.
-    Public Interest: Processing is required for tasks carried out in the public interest or in the exercise of official authority.
-    Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, security, service improvement, compliance monitoring, and operational efficiency, provided such interests do not override your fundamental rights and freedoms.

We will gladly assist you in clarifying the applicable legal basis for any specific processing activity.

YOUR RIGHTS UNDER PIPEDA AND APPLICABLE PRIVACY LAWS

PRIVATEPAY LIMITED undertake to respect the confidentiality of your Personal Data and to ensure that you can exercise your legal rights.
If you are located in Canada, you have rights under PIPEDA. If you are located in other jurisdictions, you may also have rights under applicable local data protection laws.
Your rights include:

-    The right to access your Personal Data and obtain confirmation of whether your data is being processed.
-    The right to request correction, rectification, or updating of inaccurate or incomplete Personal Data.
-    The right to request deletion of your Personal Data, subject to legal and regulatory retention requirements.
-    The right to withdraw consent at any time, where processing is based on consent.
-    The right to object to certain types of processing, including direct marketing.
-    The right to request restriction of processing in certain circumstances.
-    The right to data portability, where applicable
-    The right to lodge a complaint with a competent privacy or data protection authority. To exercise your rights, please contact us at [email protected].

YOUR DATA PROTECTION RIGHTS

You have the following rights with respect to your Personal Data, subject to applicable legal and regulatory limitations:

-    Right of Access
You have the right to request access to your Personal Data and obtain a copy of the information we hold about you. Where available, you may access, update, or request deletion of your Personal Data directly through your account settings. If you are unable to do so, you may contact us for assistance.
-    Right to Rectification
You have the right to request correction of inaccurate or incomplete Personal Data we hold about you

-    Right to Object
You have the right to object to the processing of your Personal Data where such processing is based on legitimate interests, and you believe your particular situation warrants such objection. You also have the right to object to processing of your Personal Data for direct marketing purposes.

-    Right to Erasure
You have the right to request deletion of your Personal Data where there is no lawful basis for its continued processing, subject to legal and regulatory retention requirements.
 
-    Right to Data Portability
You have the right to request the transfer of your Personal Data to you or to a third party in a structured, commonly used, machine-readable format, where processing is based on your consent or contractual necessity and carried out by automated means.

-    Right to Withdraw Consent
You have the right to withdraw your consent to the processing of your Personal Data at any time, where processing is based on consent. Withdrawal of consent may limit access to certain features or functionalities of the Service.

EXERCISING YOUR DATA PROTECTION RIGHTS

You may exercise your rights by contacting us at [email protected]. We may request verification of your identity before fulfilling such requests, in order to protect your data.
We will respond to all valid requests within a reasonable timeframe and in accordance with applicable legal requirements.
If you are located in Canada, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) regarding our collection or use of your Personal Data.

CHILDREN'S PRIVACY
Our Services are not intended for individuals under the age of eighteen (18). We do not knowingly collect Personal Data from persons under the age of 18.

If you are a parent or legal guardian and believe that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected
Personal Data from a person under the age of 18 without verified parental consent, we will promptly delete such information.
Where applicable law requires parental consent for processing Personal Data of minors, we will obtain such consent prior to collection and processing.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites or services that are not operated or controlled by PRIVATEPAY LIMITED If you click on a third-party link, you will be directed to that third party’s website.

We strongly recommend that you review the Privacy Policy and terms of use of every website you visit. We have no control over, and assume no responsibility for, the content, privacy practices, policies, or actions of any third-party websites or services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or regulatory obligations.
We will notify you of any material changes by publishing the updated Privacy Policy on this page and updating the “Last updated” date at the top of this document. Where required by law, we may also notify you via email or by displaying a prominent notice within the Service before the changes take effect.
You are encouraged to review this Privacy Policy periodically to remain informed of how we protect your information. Any changes to this Privacy Policy become effective when they are posted on this page.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, please contact us at: 
PRIVATEPAY LIMITED Email: [email protected]  Website: https://privatepay.io

Effective date: May 04, 2026